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With opinion surveys being used increasingly to measure the public response to governmental initiatives, this book that helps clarify the basics of survey research as they apply to public administration will be welcomed. It is organized around the fundamental stages of the research process - planning, design, implementation, analysis and presentation of data. David H Folz presents practical illustrations and does not assume the reader to have an extensive background in statistics. Thorough coverage of the use of computers in data analysis is provided, together with illustrations of SPSS screens.
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Describing new techniques and novel applications, Handbook of Research Methods in Public Administration, Second Edition demonstrates the use of tools designed to meet the increased complexity of problems in government and non-profit organizations with ever-more rigorous and systematic research. It presents detailed information on conceptualizing, planning, and implementing research projects involving a wide variety of available methodologies. Providing a reference of systematic research methods, this second edition explains how these techniques aid in understanding traditional issues, and reveals how they might be applied to answer emerging theoretical and practical questions. Following a linear, logical organization, this handbook meets systematic goals and objectives through eight groups of chapters. The first group explains the logic of inquiry and the practical problems of locating existing research. The second group deals with research design and the third examines pitfalls in measurement and data collection. The authors give practical, considered advice in the fourth section to anticipate and solve data management problems. They include numerous illustrations to supplement two separate sections devoted to basic and advanced quantitative analysis. The seventh section covers unique analytical techniques used to gain insight specific to the non-market sector’s knotty problems. The final section addresses the impact of research and describes how to overcome illusive, tricky, and sizeable barriers to influence other researchers, decision makers, foundations, and grant making institutions. With a comprehensive survey of research methods and an examination of their practical and theoretical application in the past, present, and future, Handbook of Research Methods in Public Administration, Second Edition gives you the tools to make informed decisions.
The Problem with Survey Research makes a case against survey research as a primary source of reliable information. George Beam argues that all survey research instruments, all types of asking—including polls, face-to-face interviews, and focus groups—produce unreliable and potentially inaccurate results. Because those who rely on survey research only see answers to questions, it is impossible for them, or anyone else, to evaluate the results. They cannot know if the answers correspond to respondents’ actual behaviors (objective phenomena) or to their true beliefs and opinions (subjective phenomena). Reliable information can only be acquired by observation, experimentation, multiple sources of data, formal model building and testing, document analysis, and comparison. In fifteen chapters divided into six parts—Ubiquity of Survey Research, The Problem, Asking Instruments, Asking Settings, Askers, and Proper Methods and Research Designs—The Problem with Survey Research demonstrates how asking instruments, settings in which asking and answering take place, and survey researchers themselves skew results and thereby make answers unreliable. The last two chapters and appendices examine observation, other methods of data collection and research designs that may produce accurate or correct information, and shows how reliance on survey research can be overcome, and must be.
"Information Technology and Computer Applications in Public Administration: Issues and Trends constitutes a survey of many of the most important dimensions of managing information technology in the public sector. In Part I, chapters address general policy and administrative issues. The chapters of Part II represent applied information technology skills needed by public managers"--Provided by publisher.

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