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It is often assumed that the impact and implementation of ICTs (Information and Communication Technologies) will or should be the same in all situations with little regard to the particular social or cultural context. Drawing on experience and research in different societies (Europe, Latin America, etc.), this book explains the nature of organizational diversity in which ICT innovation takes place, and also develops a conceptual approach to account for it. The book draws from institutionalist concepts of organizations, the sociology of technology, current debates on globalization, and critiques of the rationality of modernity. The theoretical perspective is supported empirically by four international case studies. The author shows how the processes of ICT innovation and organizational change reflect local aspirations, concerns, and action, as well as the multiple institutional influences of globalization.
This book studies the intertwined processes of information systems implementation and organisational change within the current trend of economic globalisation.
'Although critical research represents a small portion of all IS research, it has always posed insightful challenges to more conventional approaches. This volume assembles a wide array of contributions by leading researchers in the field. The editors clarify the broad range of critical research beyond the seminal contributions that appeared early in IS research, making this an essential guide to contemporary approaches as well as a summation of prior contributions.' – Daniel Robey, Georgia State University, US 'This indispensable book provides an excellent overview of the variety of perspectives that characterize critical research in the information systems field.' – Michael D. Myers, University of Auckland, New Zealand This important Handbook provides a unique overview of information systems (IS) research by focusing on the increasing interest in critical-related issues. Representing a significant step forward in the development of critical perspectives on the IS field, the Handbook draws together original contributions from leading authors who offer alternatives to the current mainstream approaches to IS research. In order to accommodate the various strands of critical understanding, a broad range of views and theoretical standpoints are encompassed, thereby combining theory with practical applications, and offering a valuable source of reference for this emerging area of research. Recent years have witnessed a more explicit focus on critical research and, continuing in that vein, the editors adopt an inclusive approach which considers alternative insights that can arise from critical IS research. Topics explored include, amongst others: • management trends and IS • flexibility, freedom and women's emancipation • 'consuming passions' in the global knowledge economy • critical discourse analysis for the study of information systems • evaluation of e-governance projects in India • rationalities and emotions in IS innovation • capital, information technology and enterprise development • mediated work in global business organizations. Reflecting on key themes and emergent issues in critical information systems research, this Handbook will be invaluable reading for both academics and practitioners with an interest in a critical understanding of information systems from a variety of perspectives.
This book sheds light on the impact of new information and communication technologies on civil society by examining specific cases in Australia, Bangladesh, Belgium, China, Columbia, Kenya, the Netherlands, and the United States.
This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation. As ICTs permeate every sphere of society - business, education, leisure, government, etc. - it is important to reflect the character and complexity of the interaction between people and computers, between society and technology. For example, the user may represent a much broader set of actors than 'the user' conventionally found in many texts: the operator, the customer, the citizen, the gendered individual, the entrepreneur, the 'poor', the student. Each actor uses ICT in different ways. This book examines these issues, deploying a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range from long-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic change A distinguished group of contributors, including Bruno Latour, Saskia Sassen, Robert Galliers, Frank Land, Ian Angel, and Richard Boland, offer the reader a rich set of perspectives and ideas on the relationship between ICT and society, organizational knowledge and innovation.
The Fourth Edition of Cities in a World Economy shows how certain characteristics of flows of money, information, and people have led to the emergence of a new social formation: global cities, new types of migrations, financial crises, environmental catastrophes, and the multiplication of communication technologies. These developments give new meaning to such fixtures of urban sociology as the centrality of place and the importance of geography in our social world.

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