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Organizations are increasingly turning to surveys to solve many business-related problems. This book provides those who want to plan organizational surveys with a step-by-step, `how-to' guide. The authors describe the issues that must be addressed at each step in the process, the advantages and disadvantages that result from many of the choices that must be made, and practical lessons learned from their years of experience in designing and conducting surveys.
The Fifth Edition of Arlene Fink's best-selling How to Conduct Surveys guides readers through the process of developing their own rigorous surveys and evaluating the credibility of surveys created by others. Offering practical, step-by-step advice and written in the same clear and accessible style as her other works, author Arlene Fink centers her guidance on choosing the appropriate type of survey, writing survey questions and responses, formatting the survey, deciding on the characteristics and numbers of respondents to include, determining the frequency of surveying respondents, and analyzing and reporting the results. The Fifth Edition pays particular attention to the internet and online surveys, considering best practices and techniques for developing a thorough and effective survey.
Evaluating Human Resources Programs is a groundbreaking book that offers readers a systematic method for enhancing the value and impact of HR and supporting its emerging role as a strategic organizational leader. It provides a practical framework for adjusting and realigning strategies across all types of HR programs. The authors outline a proven six-phase process that will maximize the likelihood of a successful HR program evaluation, including real-world techniques, strategies, and examples to illustrate their recommended steps and actions.
"This is comprehensive-the material is authoritative and up to date, and reflects current research and practical concerns. Both traditional subjects (such as expectancy theory) and newer topics (like perceived organizational support, virtual teams, mood and emotions, emotional intelligence, and organizational learning) are addressed. Balanced treatment is provided to mircotopics (covered in the earlier chapters) and macro topics (covered in the later chapters)." --p. xvii.
The fundamental aim of this book is to provide accessible, detailed, good practice guidelines that also address the political and ethical problems of conducting surveys within the health professions. A book to demystify, educate and provide the kind of practical tips that will make the process as straightforward as possible.

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